Privacy Policy

Effective date: August 13, 2026

This Privacy Policy explains how Ngan LLC collects, uses, and shares information when you visit or make a purchase from this website.

Information we collect

• Contact and account information, such as your name, email address, telephone number, account credentials, and customer service messages.
• Order information, including products purchased, billing and shipping addresses, order notes, transaction status, and payment method details provided by the payment processor.
• Device and usage information, such as IP address, browser type, pages viewed, referring pages, and cookies or similar technologies used to operate and protect the store.

How we use information

• Process payments, fulfill orders, provide tracking, and handle returns.
• Create and maintain customer accounts.
• Respond to questions and provide customer support.
• Prevent fraud, secure the website, troubleshoot problems, and comply with legal obligations.
• Send marketing communications only where permitted; you may unsubscribe from promotional email at any time.

How information is shared

We share information only as reasonably needed to operate the store, including with website hosting and ecommerce providers, payment processors, fraud-prevention services, shipping carriers, analytics or technical service providers, and professional advisers. We may also disclose information when required by law, to protect rights and safety, or in connection with a business transfer.

We do not sell personal information for money. Some services may use cookies or similar technologies as described by their own privacy notices.

Cookies

Cookies help keep items in the cart, maintain login sessions, remember preferences, understand site performance, and protect transactions. Browser controls can limit cookies, but disabling necessary cookies may prevent parts of the store from working.

Data retention and security

We retain information for as long as reasonably necessary to provide services, maintain transaction and tax records, resolve disputes, enforce agreements, and meet legal requirements. We use reasonable administrative and technical safeguards, but no method of online transmission or storage is completely secure.

Your choices and privacy requests

Depending on where you live and applicable law, you may request access to, correction of, or deletion of personal information, or object to certain uses. To submit a request, email nganllc@hotmail.com. We may need to verify your identity before completing a request.

Children’s privacy

This store is intended for general audiences and is not directed to children under 13. We do not knowingly collect personal information from children under 13.

Policy updates

We may update this policy as our practices or legal requirements change. The effective date at the top identifies the latest version.

Contact

For privacy questions or requests, contact Ngan LLC at nganllc@hotmail.com.